Terms & Conditions | 360 Software Ltd

Terms & Conditions

360 Software Ltd

Last Updated: January 2025

1. About Our Company

360 Software Ltd ("360 Software," "the Company," "we," or "our") is an internationally operating software development and hosting provider, incorporated as an International Business Company (IBC) in the Republic of Seychelles.

Registered Office:
House of Francis, Room 303, Ile Du Port, Mahé, Seychelles
Trading Address:
Regus Business Centre, 1st Floor, Block B, North Park, Black River Park, 2 Fir Street, Observatory, Cape Town, 7925, South Africa

Company Registration

360 Software Ltd is duly registered as an IBC under the laws of Seychelles. As a legally incorporated entity, we operate internationally to deliver software development, data solutions, and hosting services to clients around the world.

Regulatory Compliance

360 Software Ltd and its representatives do not offer financial advice or any regulated financial services. Our activities are focused solely on software development, data analysis solutions, and reliable technical hosting services.

2. Our Services

360 Software specializes in developing and hosting sophisticated software solutions, including but not limited to:

  • Custom Software Development: Bespoke applications tailored to client requirements
  • Cloud-Based Solutions: Scalable applications powered by our global server network
  • Data Analysis & Visualization: Advanced analytics and reporting tools
  • Cross-Platform Applications: Software compatible with iOS, Android, Windows, and macOS
  • Hosting Services: Secure and reliable hosting infrastructure
  • Technical Support: Ongoing maintenance and support services

Proprietary Technology

Our software solutions are proprietary and confidential. Technical specifications and source code are not available for inspection without explicit written authorization from our Board of Directors.

Service Availability

Our services are delivered through our specialized hosting infrastructure, utilizing 30+ servers worldwide to ensure optimal performance and reliability. Access to our software is exclusively provided through our hosting services.

3. Acceptance of Terms

By accessing, using, or purchasing any services from 360 Software Ltd, you ("Client", "User", "you") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Important Notice

If you do not agree with any part of these terms, you must not use our services. Continued use of our services constitutes acceptance of these terms.

Who These Terms Apply To

These Terms and Conditions apply to all users of our services, including:

  • Individual Users: Personal users accessing our software for individual purposes
  • Business Users: Companies, organizations, partnerships, and other business entities
  • Freelancers & Contractors: Self-employed individuals using our services professionally
  • Educational Institutions: Schools, universities, and training organizations

Legal Capacity

By agreeing to these terms, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction
  • You have the legal capacity to enter into this agreement
  • For Individual Users: You are entering this agreement on your own behalf
  • For Business Users: You are authorized to bind your organization to these terms

4. User Obligations

As a user of our services, you agree to:

Lawful Use

  • Use our services only for lawful purposes and in accordance with these terms
  • Comply with all applicable local, national, and international laws and regulations
  • Not use our services for any illegal, harmful, or unauthorized purposes
  • Not attempt to gain unauthorized access to our systems or other users' accounts

Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any suspected unauthorized access
  • Accept responsibility for all activities under your account
  • Use strong passwords and enable two-factor authentication when available

Prohibited Activities

You may not use our services to engage in any activity that could harm our infrastructure, other users, or violate applicable laws. This includes but is not limited to hacking, distributing malware, or conducting illegal financial activities.

5. Intellectual Property

Our Intellectual Property

All software, algorithms, designs, trademarks, copyrights, and other intellectual property developed by or belonging to 360 Software Ltd remain our exclusive property. This includes:

  • Source code and software architecture
  • Proprietary algorithms and methodologies
  • User interfaces and design elements
  • Documentation and technical specifications
  • Trade secrets and confidential information

License Grant

We grant you a limited, non-exclusive, non-transferable license to use our services during the term of your agreement with us. This license does not include the right to:

  • Reverse engineer, decompile, or disassemble our software
  • Create derivative works based on our intellectual property
  • Remove or modify any proprietary notices
  • Share access credentials with unauthorized parties

Client Data

You retain ownership of any data you input into our systems. We do not claim ownership of your business data, but we reserve the right to use anonymized, aggregated data for service improvement purposes.

6. Payment Terms

Billing Frequency

360 Software Ltd reserves the right to issue invoices at intervals we deem appropriate, which may be as frequent as weekly, depending on service usage and agreement terms.

Payment Due Dates

Critical Payment Information

Payment Terms: All invoices must be paid within 7 days of issuance. Failure to pay within this period will result in account suspension.

Our payment enforcement policy:

  • Days 1-7: Invoice period - payment expected
  • Day 8: Account suspension - services temporarily disabled
  • Day 15: Account termination - data removed from our servers

Accepted Payment Methods

We accept various payment methods including bank transfers, credit cards, and digital payment platforms. All payments must be made in the currency specified on your invoice.

Late Payment Consequences

  • Immediate suspension of hosting services after 7 days
  • Complete account removal after 14 days
  • Potential recovery of legal costs for unpaid accounts
  • No restoration of deleted data after account termination

7. Limitation of Liability

Important Legal Notice

Please read this section carefully as it limits our liability and affects your legal rights.

General Limitation

360 Software Ltd shall not be responsible or liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption or downtime costs
  • Cost of procuring substitute services
  • Any other intangible losses or damages

Specific Exclusions

We disclaim liability for damages arising from:

  • Use of or inability to use our software or services
  • Errors, omissions, or inaccuracies in our software
  • Unauthorized access to user accounts by third parties
  • Security breaches or system compromises
  • Technical failures or server downtime

Maximum Liability

In no event shall our total liability exceed the amount paid by you for our services in the twelve (12) months preceding the incident giving rise to the claim.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, network failures, or other force majeure events.

8. Data Privacy & Security

Data Protection

We are committed to protecting your privacy and maintaining the security of your data. Our data handling practices include:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to authorized personnel only
  • Compliance with applicable data protection regulations

Information Disclosure

360 Software Ltd may be required to disclose user information in the following circumstances:

  • When required by law or court order
  • To protect our rights, property, or safety
  • To protect the rights, property, or safety of our customers
  • To protect the rights, property, or safety of third parties
  • In good faith belief that such disclosure is necessary

Data Retention

We retain your data only as long as necessary to provide our services or as required by law. Upon account termination, data is permanently deleted from our systems within 30 days.

9. Account Termination

Termination by Client

You may terminate your account at any time by providing written notice. Upon termination:

  • Access to our services will be immediately revoked
  • You remain responsible for all outstanding payments
  • Data backup and export should be completed before termination
  • No refunds will be provided for unused services

Termination by 360 Software

We reserve the right to terminate accounts for:

  • Non-payment of invoices beyond the specified grace period
  • Violation of these terms and conditions
  • Illegal or harmful use of our services
  • Compromised account security

Data Loss Warning

Upon account termination, all data stored on our servers will be permanently deleted. We strongly recommend maintaining regular backups of critical data.

10. Governing Law

Applicable Law

These Terms and Conditions and all related agreements are governed by and construed in accordance with the laws of the Republic of Seychelles, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from or relating to these terms or our services must be resolved through the courts of Seychelles. By using our services, you consent to the exclusive jurisdiction of Seychelles courts.

Dispute Resolution

Before initiating legal proceedings, parties are encouraged to attempt resolution through:

  • Direct negotiation and communication
  • Mediation through a mutually agreed mediator
  • Arbitration under Seychelles arbitration rules

11. Modifications to Terms

Right to Modify

360 Software Ltd reserves the right to change, modify, add, or remove portions of these terms at any time. Changes may be necessary due to:

  • Legal or regulatory requirements
  • Changes in our business operations
  • Enhancement of user protection
  • Technical improvements to our services

Notification Process

When we make changes to these terms, we will:

  • Notify all active users via email
  • Update the "Last Updated" date on this page
  • Provide a reasonable notice period before changes take effect
  • Highlight significant changes in our notification

Continued Use = Acceptance

Your continued use of our services after we notify you of changes constitutes acceptance of the updated terms. If you do not agree with the changes, you must discontinue use of our services.

12. Contact Information

For questions about these Terms and Conditions or our services, please contact us using the information provided in the footer of our website.

Need Help?

Our support team is available to assist you with any questions regarding these terms or our services. Contact details can be found in the website footer.

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